Frequently Asked Questions

Yes. Resolve It Handyman Solutions is a registered business within Australia and registered with ASIC. ABN 43 811 625 003.

Resolve IT Handyman Solutions is public liability insured.

Both these documents are carried with our service personnel at all times and can be viewed upon request.  

Safe and secure payment options are available.

Bank Transfer, Pay ID, NAB easy tap using a Visa, Mastercard or Debit card and Cash is also accepted.

Payment in full is required on completion of quoted works.

Yes, we stand behind the quality of our work and offer a satisfaction guarantee.

We provide materials for most of our services. 

Material cost are noted on all quotations, some materials or specialty items may incur a delivery fee or transportation cost due to the amounts or sizes required.

Deposits for materials and delivery only maybe required for larger projects, specialty items and  special orders before commencement of quoted works.

All customers are notified of any deposit that is required before commencing any works.

We can install electrical appliances such as TVS, Microwaves, sound systems, light bulbs, fridges and most appliances with a 240 plug if your experiencing difficulties with these item installations etc. 

PLEASE NOTE

Unfortunately we can't install or repair ovens, power points, light sockets and fittings, ceiling fans, new electrical wiring or maintenance to old wiring, meter box repairs and fuses, electrical items that are hard wired to the homes power.

Anything that involves the above listed items and more require the services of a

Fully Qualified Electrician 

Don't worry we can put you in contact with one of our Electrician Friends to help with your needs.

We will let you know weather you need a Fully Qualified Electrician when you contact us with your question(s).

We provide a range of plumbing services such as changing tap(s) or tap washers, fixing leaking mixer taps, unblocking a sink, replacing an old sink, changing dishwasher/washing machine leaking pipes, leaking toilet cisterns, toilet seats and other various plumbing items.

PLEASE NOTE

We can't do gas fitting, new house building plumbing, under slab or under house pipe works or replacements, air-conditioning system repairs or installation's, Roof plumbing repairs and other various plumbing work. These require a 

Fully Qualified Plumber

Don't worry we can put you in contact with one of our Plumber Friends to help with your needs.

We will let you know weather you need a Fully Qualified Plumber when you contact us with your question(s).

Yes Bookings are essential and easy to make.

Simply Contact us via the contact page and send us an email or give us a call on 

 0491 290 763 with your requirements.

We'll arrange a suitable day and time weather its for a quote or a repair.

We understand that people work different days and hours.

We are here to help you.

Please Note.

Weather can have an impact on certain works to be undertaken, especially outdoors.

We'll do our best to ensure that you're informed early if times and days need to be altered.

If we are going to be late we will call you and update you.

If a day or time needs to be altered we will notify you as soon as we can.

If you need to change a booking please call us so we can rearrange times and days